REFUND & EXCHANGE POLICY
At Rahamos, we are committed to offering premium quality fashion and an exceptional shopping experience. Please read our Refund & Exchange Policy carefully before placing your order.
REFUND POLICY
At this time, Rahamos does not offer refunds or accept returns on purchased items.
We encourage customers to review product details, sizing, and order information carefully before completing their purchase. However, customer satisfaction remains important to us, and we are happy to assist with eligible exchanges.
For any questions or concerns regarding your order, please contact our support team:
Email: rahamosofficial@gmail.com
EXCHANGE POLICY
We gladly accept exchange requests within 3 days of delivery.
To qualify for an exchange:
- The request must be made within 3 days of receiving the order.
- Items must be unused, unworn, and in original condition with tags attached.
- Customers are responsible for all shipping/courier charges related to the exchange process.
- Exchange requests are subject to approval after inspection by our team.
- Once approved, detailed exchange instructions will be provided.
Our goal is to make the exchange process smooth, simple, and hassle-free.
HOW TO REQUEST AN EXCHANGE
Step 1: Contact Our Team
Please contact us within 3 days of delivery.
Email: rahamos.infinity@gmail.com or support@rahamosinfinity.ca
Step 2: Share Your Order Details
Kindly include:
- Order Number
- Item(s) you would like to exchange
- Reason for exchange
Step 3: Exchange Review & Processing
Once your request is reviewed and approved, our team will guide you through the next steps and process your exchange as quickly as possible.
WHY SHOP WITH RAHAMOS?
- Premium quality fashion & ethnic wear
- Elegant and trend-focused collections
- Dedicated customer support
- Smooth shopping experience
- Worldwide shipping available